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June 2024

IT Support Officer

Salary Range: £31,364 – £34,834

Work your way:  37 hours per week, flexible working with hybrid arrangements.

Closing date:  11 June 2024

Salisbury City Council provide citywide leadership both now and for the future.  Are you ready to embark on a fulfilling role, supporting Salisbury City Council with our IT requirements and be part of a friendly and enthusiastic team.

About us:

At Salisbury Parish, our Corporate Services Team plays a pivotal role in supporting the entire council. As a valued member of our team, you’ll be responsible for overseeing the IT Roadmap, manage IT licensing, policies and equipment inventory as well as providing IT support to or staff and Councillors. The role will further support the Head of Corporate Services to work with the council’s IT maintenance provider and other third-party contractors.

About you:

We are looking for a capable individual who has experience in providing IT support, is proficient in MS Office 365 and Windows Desktop Support (Windows 10+). You will need to excel in building meaningful working relationships through exceptional interpersonal and communication skills, both written and verbal and an ability to thrive within a team while effectively prioritizing and adapting to a dynamic workload.

Essential Technical Criteria:

  • SharePoint, Exchange, Teams and Windows Servers
  • Active Directory, Azure AD and Group Policy management
  • Strong Microsoft 365 experience, Endpoint/Intune device management
  • User management, account creation/deletion, licensing management
  • Asset/Inventory management
  • Mobile device management
  • Hyper-V server experience
  • Advanced IP networking – demonstrable knowledge and skills
  • VLAN’s, routing, switching, firewalls and VPN
  • Ubiquiti managed wi-fi

What we can offer you:

Flexible Freedom: We understand the importance of work-life balance. Enjoy flexible hours and a hybrid work arrangement.

Generous Leave: Benefit from a minimum of 30 days of annual leave, plus Bank Holidays.

Satisfying Work: Join a workplace where staff find fulfilment and excitement in their roles.

Secure Future: Access the Local Government Pension Scheme for peace of mind.

Continuous Growth: Embrace excellent training and development opportunities to further your career.

Wellbeing Matters: Participate in the cycle to work scheme and take advantage of various health and wellbeing benefits, such as free eyesight tests and yearly flu vaccination.

Paid Care: Enjoy paid sick leave to take care of yourself when needed.

Let us tell you more:

If you would like an informal chat about this exciting opportunity, please contact

If you would like a copy of the job description, please contact

Join us at Salisbury City Council and be a part of something exceptional. Your career journey begins here. Apply today!

Click here to apply