Members can shop once a week for £5. Membership is open to any residents from the Salisbury City Parish who are in receipt of benefits, on a low wage or struggling to buy food or pay bills. You can sign up online or at the shop itself during opening hours.
Because demand is high we operate a waiting list system for new applications. On average you might be on the waiting list for 2 to 3 weeks before having your membership activated.
Each shop has an average value of £25 – £30 each week.
What we have varies from week to week depending on the food donations we receive.
In general we stock
- tinned and jarred goods, drinks, rice, pasta
- fresh fruit and vegetables
- some fridge & freezer products
- a small range of toiletries and baby items.
The only eligibility criteria for becoming a member is that you are struggling with bills and balancing our all the demands on your income. For many they have made all the cut backs they can and being a member can help balance the budget at home. We do not ask for proof of income, rather we talk to our members about any other sources of support them might need.
Tuesdays every week (except Christmas week) – 10am – 3pm
Wednesdays – the 1st and 3rd Wednesday of each month – 3.30pm – 6.30pm
Members are only able to shop once a week on either Tuesday or Wednesday
Our food is sourced from Fareshare and donations are received from local supermarkets and suppliers including Waitrose, Tesco Extra Southampton Road, Lidl, Bookers & The Pantry Partnership. This food is all redistributed and also prevents food waste.Tesco Extra provide regular free deliveries and welcome us once a month to collect direct from shoppers instore. Local producers also donate direct. We also have a growing list of individuals and groups who collect food for us. See the Donate Page for how to get involved.
In short, no. Pantry Partnership is a separate, but similarly named, social enterprise running in Salisbury for much longer than we have been around. The Pantry Partnership uses surplus food to connect people through cooking and sharing meals and supports a range of different food projects across the city. Whereas Your Salisbury Pantry focuses specifically on alleviating food poverty for our members and connecting them to advice and services related to the challenges of low income. We do however, stock the Partnership’s delicious volunteer made meals, created from surplus produce, in our chillers. We are looking at more ways to collaborate in the future.
Your Salisbury Pantry has an accessible entrance to the rear of the shop.
Our front door is only accessible via some steps so the rear entrance, suitable for anyone with mobility issues, people with pushchairs and anyone using a wheelchair or frame, is used by a number of our members.
This entrance is accessed via the Brown Street Car Park, through a gate (open during our opening hours) near the Bell and Crown Pub at the Ivy Street entrance to the car park.
All our membership materials can be provided in digital format or large print on request.
We aim to make everyone feel welcome and if you have any questions or comments about accessibility at the shop, please contact us firstname.lastname@example.org and we will be happy to listen and help.
No. Once signed up, members can shop whenever they need to. Some members rely on us every week. Others use us to top up their cupboards monthly or fortnightly. Whatever works for you.
There is a symbol-based system in the shop. You can have 10 items from the diamonds shelf, 4 from the Hearts Shelf plus a loaf of bread. Food in the chillers and freezers can vary in volume so we apply specific rules each week which are written on the chiller/freezer doors. E.g ‘2 items from the fridges this week’.
Our Pantry manager and volunteers will remind people of the allocations and in the unfortunate event where members frequently take more than their allocation we will talk to them about a food bank referral, other support, or – as a last resort may rescind their membership.
The allocation system is essential in ensuring we can meet the needs of all our members. Please shop fairly.